What You Need To Know

What to bring

  • Food in a container labelled with your dog's name and feeding instructions
  • Clean bed or blanket
  • Medication (if your dog require any)
  • Quick release collar

All female dogs must be spayed by 7 months and males must be neutered by 9 to stay at our facility.

Required Vaccination

  • Distemper
  • Adenovirus
  • Parvovirus
  • Rabies
  • Bordetella (canine cough)

Risks of Daycare & Boarding

With the reward of having a happy, tired dog comes some risks. Just like a child's day care, dog day care is a place where the 'furkids' are sharing everything. Should your furkid become sick, lethargic or develop a behavioral change, we do ask you share that information with us. By knowing such information we can detect patterns (ie: a bug maybe going around) and we are also able to determine better ways to deal with behavioral changes which allows us to 'set up' each dog for success!

Occasionally, these furkids play rough, run like the wind and frolic with enviable abandon, it’s in moments like these that a paw pad gets scuffed, an ear nipped or some body part scratched. We make every effort to prevent nicks and dings from happening, but dogs will be dogs!

Select dogs may be dermatological sensitivity to the saliva of other dogs and develop rashes when involved in extensive mouth play. And though we only use natural cleaning products to clean up messes, in rare cases some dogs are sensitive to these cleaners. Pine cleaners and pine bark mulch can cause allergic reactions and as a result we consciously avoid both.

When the adrenaline starts to pump, many furkids experience a brief episode of diarrhea or soft stool. Usually this clears up on its own. Easy home remedies for mild diarrhea include: white rice with hamburg, pumpkin or digestive enzymes. However, diarrhea can quickly lead to dehydration and may be symptomatic of a more serious issue, as it could be colitis, giardia, gastrointestinal sensitivity or another condition for these reasons you should immediately let us know and consult your Veterinarian.

We use pea gravel in our outdoor play area. They are small, round stones with no sharp or rough edges. It allows urine to sink through while fecal matter sits on top, where it’s easily seen and promptly picked up. It also allows us to disinfect the yard monthly. The majority of dogs have no issues running & playing on pea gravel. Although some dogs may experience irritation and may lick their paws to relieve the irritation or may favor an exceptionally sore paw by limping. If this occurs please contact us.

Infectious Tracheobronchitis' is a highly contagious airborne virus that causes inflammation of the upper respiratory system causing dogs to exhibit harsh, hacking coughs which often sound like the dog is choking or gagging. It can be contracted in a number of places that have dogs. For example, dog groomers, dog parks, pet shelters, dog daycares, vet offices, even just meeting another dog while out on a walk. While the Bordetella vaccine may not prevent contracting the virus, it may reduce the severity of symptoms and shorten the duration of the virus. For more information please talk to your veterinarian.

Boarding Reservation / Cancellation Policy

During Non-Holidays & Non-Peak Seasons

  • A 2-night minimum stay is required on weekends to better accommodate all our furry guests.
  • Cancellation more than 48 hours before the boarding check-in date will receive a full refund of your deposit.
  • Cancellation less than 48 hours before your boarding check-in date or “no-show”, you agree to forfeit their full deposit.
  • Any cancellation/early departure request done outside business hours will be considered as being received the next day.

During Holidays & Peak Season

  • A 2-night minimum stay is required during holidays & peak season times to better accommodate all our furry guests.
  • A full deposit refund will only be available if the reservation is cancelled more than 5 days before the scheduled date of arrival.
  • Cancellation less than the 5 business days before the scheduled date of arrival, including "no-shows", agree to forfeit their full deposit.
  • Any cancellation/early departure request done outside business hours will be considered as being received the next day.

Holiday & Peak Season Times

  • Family Day weekend
  • March Break week
  • Easter weekend
  • Victoria Day weekend
  • Summer Season (June 1 – September 8)
  • Labour Day weekend
  • Thanksgiving weekend
  • Remembrance Day
  • Holiday Season (December 1 – January 3)

At any time during the year, early boarding departures agree to pay the applicable nightly rate based on the actual number of nights stayed, including the late check-out fee (if applicable) plus 50% of the cost for the nights not stayed if notice is given 48 hours prior to the NEW scheduled pickup date. Failure to give us 48 hours' notice prior to arranging an early boarding departure, will require full payment of the original reservation.

As Covid-19 restrictions have been lifted, there will be no waiver for that reason under this reservation/cancellation policy.

All pricing and policies are subject to change without notice.

Daycare Packages and Cancellation Policy

  • Daycare packages are non-refundable after 30 days from the date of purchase.
  • For package refunds within 30 days, the number of days used will be deducted from the refund at our non-discounted regular daily daycare fee.
  • Daycare packages expire six (6) months from purchase date. Any days not used will be forfeited.
  • Same day daycare cancellation or no-show will result in being charged for one (1) full day or will be deducted one (1) credit.
  • Any daycare cancellation request done after our business hours will be considered as being received the next day with fees applying according to this policy.
  • Daycare packages cannot be used as credit toward other services or transferable to another client.
  • As Covid-19 restrictions have lifted, there will be no waiver for that reason under this reservation/cancellation policy.
  • All pricing and policies are subject to change without notice.

Reader’s Choice WINNER!

We are honoured to have been voted as one of the top Dog Boarding & Daycare Facility in the Times & Transcript Reader’s Choice.

A nice picture of the Inn's staff taken outside the kennel on a beautiful day

Thank you to all our Amazing Clients for your support!

A nice picture of the Inn's staff taken outside the kennel on a beautiful day